Industrial Counter Sales - Lethbridge, AB

Build Your Career with a National Organization Where Your Expertise Makes an Impact

COMPANY OVERVIEW
The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Industrial Counter Sales based out of Lethbridge, AB location (3437 – 12th Street NE).

POSITION OVERVIEW
We are seeking a dependable, customer-focused professional to support both branch counter & customer sales in a fast-paced industrial environment. This role plays a key part in ensuring seamless daily operations—from assisting customers and processing orders to maintaining accurate inventory and coordinating shipments.


ROLE AND RESPONSIBILITIES

  • Provide prompt, professional service to walk-in customers and respond to product inquiries in person, by phone, and by email
  • Assess customer needs and recommend appropriate products, pricing, availability, and alternative solutions
  • Process sales transactions, quotes, special orders, and returns accurately while communicating order status, shipment details, and delivery timelines
  • Build and maintain strong relationships with new and repeat customers to support branch sales
  • Collaborate with the Outside Sales team to providing sourcing, quoting, logistics, etc. for product
  • Timely merchandising of stock & general upkeep of the counter, storefront, etc.
  • Pick, pack, and prepare orders for delivery or customer pickup
  • Assist with scheduled physical inventory counts
  • Uphold company policies and procedures while maintaining a professional branch and warehouse presence
  • Perform other duties as assigned


QUALIFICATIONS

  • 3+ years of experience in Industrial MRO, fasteners, tools, components, or related environment is required
  • Strong customer service skills with a professional, positive attitude
  • Clear and effective communication skills
  • Able to work in a fast-paced environment and manage multiple tasks simultaneously
  • Solid problem-solving skills with strong attention to detail and accuracy
  • Strong time management skills with the ability to work independently and as part of a team
  • Honest, dependable, and punctual with a proactive work ethic
  • Capable of following written instructions, safety procedures, and documented processes
  • Comfortable using computers, Microsoft Office (Outlook, Excel), and ERP/order entry systems
  • Working knowledge of business math including pricing, measurements, ratios, and basic algebra

Unveiling Your Perks: Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

  • Competitive compensation that recognizes your worth.
  • A reliable health, drug, and dental plan that’s there for you and your family when you need it.
  • An employer-matching retirement savings plan for your financial security.
  • Additional life and disability insurance options for peace of mind.
  • Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
  • An enriched vacation entitlement schedule for a balanced life.
  • Participate in our physical fitness reimbursement program, championing your vitality.

Job Types: Full-time, Permanent

Please email resume to: [email protected]